A Pennsylvania state watchdog agency is criticizing how county-level agencies investigate thousands of complaints they receive about elder abuse and how the state ensures complaints are investigated adequately. Among the shortcomings identified by the Office of State Inspector General were failures to properly investigate complaints under timelines required by state law. A six-page summary of the report says investigative practices aren’t standardized across counties and it criticizes training requirements for caseworkers who are fielding a fast-growing number of complaints.

Source: Local News